This is true. I have a good relationship with my nearest Ducati dealership, otherwise some dealerships also require you to drop it off. Pretty ridiculousShould be owner configurable. It's stupid to have to pay for that.
I love AMS but everytime I wanted something they were out of stock. Those heated grips are hard to find as well, so i had to call around.AMS Ducati will activate it for free if you buy it from them.
It has been an absolute mess dealing with that company. I ordered my Urban Accessory pack which includes the top box, top box subframe, and handlebar bag. I ordered through Carbon4us expecting a speedy delivery because on their website it stated 24 hr - 7 days. I got the order like two weeks later and they sent me the top box with no subframe. There was no communication about a timeline on the delivery of the missing subframe. Almost, two months later and still no top case subframe. It supposedly arrived this past Friday at their facility, but I already and had delivered the subframe from Ducati NYC. It might be possible that your experience is different, but parts are hard to come by right now for the Desert X. So, I would NOT buy anything from them if you're expecting a speedy delivery. If you live in the US, I would call AMS and either order through them or let them point you in the right direction as they have access to inventory across the nation.Carbon4us in Spain has great prices compared to the US prices. Any experience buying from them anyone?
I got both heated grips and fog lights activated by the dealership at the same time. They charged like half an hour of labor. It is what it is....Fog lights too apparently- nothing in the instructions about this, but just got done installing mine and they won’t turn on.
